Manage Items
Last updated
Last updated
BoxHero makes it easy to add, update, and delete items in your inventory.
You can add individual items by following these steps:
The SKU is automatically generated. You can also enter your own SKU details.
Enter the item name.
Enter the barcode number or click the green Generate button.
Enter the price and other item attributes. You can add or edit attributes by clicking the Edit Attribute button.
Enter the initial quantity.
If you already have an Excel file with your item details, you can upload it to BoxHero and add multiple items at once.
Go to Data Center > Import Excel > Bulk Add to upload your file. If it’s your first time, make sure to download the template for reference.
Sample File:
If you have items with different options like size or color, you can add them to your BoxHero team with Item Variants.
For example, if a T-shirt comes in three sizes: S, M, and L, you can add all three variations by going to Item List > Add Item > Add Item Variants.
You’ll have three colors of the same T-shirt in your inventory:
T-shirt - S
T-shirt - M
T-shirt - L
You can update or delete multiple items by going to Data Center > Item. This is helpful when adding or modifying attributes a large group of items.
Make bulk changes to your item data via Excel. Go to Data Center > Import Excel > Bulk Edit to modify item information in bulk.
Items are matched based on the registered SKU.
You can upload multiple item photos at once by going to Data Center > Item > ... > Upload Photos.
Make sure that the file names match the SKUs of the items.
Drag and drop the photo files to BoxHero.
Click the Submit button to complete the process.
You can download all item photos compressed into a single file at Data Center > Item > ... > Download Photos.
Accidentally deleted an item? Recover it by going to Data Center > Item > ... > Recently Deleted > Restore.
Download your item data into an Excel file by going to Data Center > Item > Export Excel.
Currently, you can only upload one photo per item.
To delete all items, go to Data Center > Item, change the view settings at the bottom to display 500 items per page, select all, and delete them in batches of 500.
Use the "Adjust" menu to modify item quantities. You can upload the Excel file at Adjust > Import Excel to make changes.
If you update any item information (e.g., name, cost, price, or attributes), the changes will automatically apply to all past transactions.
Check your item identifier under Settings > Team > Import Excel > Identifier.
If you’re not using barcodes, switch the identifier to SKU. If the issue persists, please contact our customer support team with a screenshot of the error.
