Manage Items
Last updated
Last updated
BoxHero makes it easy to add, update, and delete items in your inventory.
You can add items to your team by going to Item List and clicking the Add Item button.
SKU : A unique code used to identify your item. A new item's SKU is automatically generated, but you can also enter your own SKU details.
Name : This is a required field when adding items to your team.
Barcode : Use an existing barcode or generate a random barcode number.
Attribute : You can add custom attributes like brand, color, size, and more.
Quantity : Enter the initial stock quantity. You can update the quantity later through inventory transactions.
Photo : You can upload an item photo (up to 3MB).
If you already have an Excel file with your item details, you can upload it to BoxHero and add multiple items at once.
Go to Data Center > Import Excel > Bulk Add to upload your file.
Note that the following fields are fixed and cannot be edited or deleted: SKU, Item Name, Barcode, Cost, and Price. After these fields, you'll see your attributes. Be sure to add any custom attributes before working with the Excel file!
SKU Generation: If you leave the SKU field blank in your Excel file, it will be automatically generated.
Barcode Generation: If you leave the barcode field blank in your Excel file, you can check the "Generate" option at the top to generate new barcode numbers.
You can update your item information anytime using the Bulk Edit feature. To change your initial stock quantity, please use the Adjust menu.
If it’s your first time, check out the step-by-step guide for BoxHero's Bulk Add with Excel feature:
If you have items with different options like size or color, you can add them to your BoxHero team with Item Variants. This feature allows you to quickly create multiple versions of the same item.
For example, if a T-shirt comes in three sizes: S, M, and L, you can add all three variations by going to Item List > Add Item > Add Item Variants.
You’ll have three colors of the same T-shirt in your inventory:
T-shirt - S
T-shirt - M
T-shirt - L
Select an item from the Item List and click the Edit or Delete icon to make changes.
You can update or delete multiple items by going to Data Center > Item. This is helpful when adding or modifying attributes a large group of items.
Make bulk changes to your item data via Excel. Go to Data Center > Import Excel > Bulk Edit to modify item information in bulk.
Please note that Excel functions in BoxHero always use the SKU to identify items.
You can upload multiple item photos at once by going to Data Center > Item > ... > Upload Photos.
Make sure that the file names match the SKUs of the items.
Drag and drop the photo files to BoxHero.
Click the Submit button to complete the process.
You can download all item photos compressed into a single file at Data Center > Item > ... > Download Photos.
Accidentally deleted an item?
Recover it by going to Data Center > Item > ... > Recently Deleted > Restore.
Download your item data into an Excel file by going to Data Center > Item > Export Excel.
In addition to item information, you can also export other data like your team's inventory Summary, Analytics, and Transaction history.
Currently, you can only upload one photo per item.
To delete all items, go to Data Center > Item, change the view settings at the bottom to display 500 items per page, select all, and delete them in batches of 500.
Use the "Adjust" menu to modify item quantities. You can upload the Excel file at Adjust > Import Excel to make changes.
If you update any item information (e.g., name, cost, price, or attributes), the changes will automatically apply to all past transactions.
Check your item identifier under Settings > Team > Import Excel > Identifier.
If you’re not using barcodes, switch the identifier to SKU. If the issue persists, please contact our support team with a screenshot of the error.
