Low Stock Alert
Last updated
Last updated
Set up safety stock quantities for your items and receive notifications directly via the mobile app.
The Low Stock Alert feature helps you avoid stockouts by notifying you when inventory levels fall below a threshold. You can reorder and replenish before running out to keep enough inventory on hand.
After adding the Safety Stock Attribute, click on Edit Quantity to to enter the desired amount of safety stock for each item.
To bulk edit safety stock quantities via Excel:
Navigate to Data Center > Item > Import Excel.
Choose Bulk Edit to download your existing data into Excel.
Map the “Safety Stock” column and upload the file with your safety stock data back to BoxHero.
To receive alerts when stock falls below the safety stock quantities, you must enable notifications in your user settings.
Go to Settings > User.
Scroll down to Low Stock Alert.
Toggle the Mobile Push Notification to ON.
Select Notification Locations: You can choose to receive alerts for all locations or specific locations.
Set Notification Hours: Set the time you want to receive alerts.
Each user can set their own preferences for receiving low stock notifications.
Currently, low stock alerts are only available via the mobile app. Please make sure your mobile device settings are enabled to receive notifications.
Low stock: Your inventory level has reached or dropped below the set safety stock level.
Near low stock: Your inventory is at or below 1.2 times the safety stock level. It’s an early warning before you hit critical stock levels.
Note: If you set the safety stock quantity to 0, you will receive a notification when the stock is completely depleted.
