Manage Items

BoxHero makes it easy to add, update, and delete items in your inventory.

How to Add Items

Add Items Individually

You can add items to your team by going to Item List and clicking the Add Item button.

  • SKU : A unique code used to identify your item. A new item's SKU is automatically generated, but you can also enter your own SKU details.

  • Name : This is a required field when adding items to your team.

  • Barcode : Use an existing barcode or generate a random barcode number.

  • Attribute : You can add custom attributes like brand, color, size, and more.

  • Quantity : Enter the initial stock quantity. You can update the quantity later through inventory transactions.

  • Photo : You can upload an item photo (up to 3MB).

Add Multiple Items Using Excel

If you already have an Excel file with your item details, you can upload it to BoxHero and add multiple items at once.

Go to Data Center > Item > Import Excel > Bulk Add to upload your file.

Note that the following fields are fixed and cannot be edited or deleted: SKU, Item Name, Barcode, Cost, and Price. After these fields, you'll see your attributes. Be sure to add any custom attributes before working with the Excel file!

  • SKU Generation: If you leave the SKU field blank in your Excel file, it will be automatically generated.

  • Barcode Generation: If you leave the barcode field blank in your Excel file, you can check the "Generate" option at the top to generate new barcode numbers.

You can update your item information anytime using the Bulk Edit feature. To change your initial stock quantity, please use the Adjust menu.

If it’s your first time, check out the step-by-step guide for BoxHero's Bulk Add with Excel feature:

LogoImporting Your Excel File to BoxHero: A Step-by-Step GuideBoxHero Blog

Add Item Variants

If you have items with different options like size or color, you can add them to your BoxHero team with Item Variants. This feature allows you to quickly create multiple versions of the same item.

For example, if a T-shirt comes in three sizes: S, M, and L, you can add all three variations by going to Item List > Add Item > Add Item Variants.

You’ll have three sizes of the same T-shirt in your inventory:

  • T-shirt - S

  • T-shirt - M

  • T-shirt - L

How to Update Inventory Data

Update Item Information

Select an item from the Item List and click the Edit (pencil) or Delete (trash) icon to make changes.

Make Changes to Multiple Items

You can update or delete multiple items by going to Data Center > Item. This is helpful when adding or modifying attributes a large group of items.

Bulk Edit using Excel

Make bulk changes to your item data via Excel. Go to Data Center > Item > Import Excel > Bulk Edit to modify item information in bulk.

Please note that Excel functions in BoxHero always use the SKU to identify items.

How to Manage Item Photos

Upload Photos in Bulk

You can upload multiple item photos at once by going to Data Center > Item > ... > Upload Photos.

  1. Make sure that the file names match the SKUs of the items.

  2. Drag and drop the photo files to BoxHero.

  3. Click the Submit button to complete the process.

Download Photos in Bulk

You can download all item photos compressed into a single file at Data Center > Item > ... > Download Photos.

Recover Deleted Items

Accidentally deleted an item? Recover it by going to Data Center > Item > ... > Recently Deleted > Restore.

Export Items to Excel

Download your item data into an Excel file by going to Data Center > Item > Export Excel.

In addition to item information, you can also export other data like your team's inventory Summary, Analytics, and Transaction history.

Export Items with Photos

To export your inventory list with item photos and barcode images, navigate to Data Center > Item > ... on the top right > Export to HTML.

  • Press Ctrl + A to select all items (Mac: Command + A).

  • Press Ctrl + C to copy the data (Mac: Command + C).

  • Open an Excel file and press Ctrl + V to paste the data (Mac: Command + V).

Save your Excel file, which will now include item photos and barcode images.

You can filter and select specific data to save in Excel by searching for items in Data Center and using the Export as HTML feature.

Frequently Asked Questions (FAQ)

Can I upload more than one photo for an item?

Currently, you can only upload one photo per item.

How do I delete all items?

To delete all items, go to Data Center > Item, change the view settings at the bottom to display 500 items per page, select all, and delete them in batches of 500.

The item quantity does not update when bulk editing with Excel.

Use the "Adjust" menu to modify item quantities. You can upload the Excel file at Adjust > Import Excel to make changes.

What happens to my transaction history when I change my item information?

If you update any item information (e.g., name, cost, price, or attributes), the changes will automatically apply to all past transactions.

There's an error in my item name when bulk editing or deleting with Excel.

Check your item identifier under Settings > Team > Import Excel > Identifier.

If you’re not using barcodes, switch the identifier to SKU. If the issue persists, please contact our support team with a screenshot of the error.

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